Substitution

• Although we aim to fulfill the order as displayed on the website, Petal Studio retains the right to substitute any item with a comparable or elevated value based on its availability. Our florists put in great efforts to ensure that the overall presentation is unaffected.

 Change of Particulars

• Please contact us via Email for any change of particulars such as address, card message, delivery schedule, etc. Changes must be made at least 24 hours before delivery.
• Surcharges may apply for change of particulars in less than 24 hours before selected delivery slot.

 Exchange / Refund

• All goods sold are non-exchangeable and non-refundable once delivered.